Can't store group settings (8240, GLM 3.1.0 Build 144) - Forum
Can't store group settings (8240, GLM 3.1.0 Build 144)
Jan-Erik M¥ngs, modified 7 Months ago.Youngling Posts: 16 Join Date: 5/10/09 Recent Posts
I have two 8240s, GLM 3.1.0 Build 144 on macOS Sierra 10.12.6. All firmware updated.
I can no longer store group settings, when I try to I get the following error message:
Access violation at 000AF6FB, accessing address 0000019C.
and the monitors turn silent with leds blinking.
See attached screen capture.
Help is much appreciated, thanks.
Jani Oksanen, modified 6 Months ago.Jedi Master Posts: 308 Join Date: 3/30/17 Recent Posts
I'm sorry to hear about the issue. What I first recommend to do is to delete old existing GLM from the computer, and then installing the GLM 3.1 again. Could you be kind and please contact us at email@example.com if it doesn't fix the issue.
Customer Support Team