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8351 - noise after power off

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8351 - noise after power off
Answer
11/9/18 7:30 AM

Hello,

there is a problem with one of my 8351's: A few seconds after powering off one the loudspeakers, I hear a noise (like a hiss or crackling sound) from the HT/MT chassis that lasts for about two seconds. What can that be? Should I send the loudspeaker to service?

Thank you for your replys in advance.


Best regards,
Mike


RE: 8351 - noise after power off
Answer
11/10/18 6:10 PM as a reply to lordofacid.

Hello,

found on youtube a video from a guy who meets the same problem. Maybe this video makes it clear what I mean:

https://www.youtube.com/watch?v=XQqfXSvg6ZA


RE: 8351 - noise after power off
Answer
11/14/18 6:09 AM as a reply to lordofacid.

Hi Mike,

I'm sorry to hear about the noise issue. Could you please contact us through service enquiry form below?

https://www.genelec.com/service-enquiry-form,

Best Regards,
Jani Oksanen
Customer Support Team


RE: 8351 - noise after power off
Answer
11/15/18 4:46 PM as a reply to jani-oksanen.

Hi Jani,

many thanks for your reply! I will contact you through the form.

 

Best regards,

Mike


RE: 8351 - noise after power off
Answer
11/22/18 9:47 AM as a reply to lordofacid.

Hi Jani,

once again many thanks for you reply! I contacted the distrbutor in germany.

I'm very satisfied with the Genelec speakers (8351/8330)! They are by far the best speakers I ever had! And I had many during the last 30 to 35 years.

Thanks a lot!

 

Best regards,

Mike


RE: 8351 - noise after power off
Answer
11/22/18 8:53 PM as a reply to lordofacid.
Well, apparently you havent tried 1034 yet ;)