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Loudness Preset Calibration issue

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Loudness Preset Calibration issue
Answer
3/13/18 6:56 PM

 

Please help solving this issue.

I got this message : The Loudness Preset Calibration cannot be completed, cannot reach the level!

 

 

 


RE: Loudness Preset Calibration issue
Answer
3/16/18 8:00 AM as a reply to pydrapeau.

Hello,

Unfortunately there is some problems with the Loudness Preset Calibration at the moment, and this issue will be fixed on next GLM update. Our software team told that it will be fixed withing next two month. I'm sorry for inconvenience!

Best Regards,
Jani Oksanen
Customer Support Team


RE: Loudness Preset Calibration issue
Answer
7/10/18 3:40 PM as a reply to pydrapeau.
Still wating after 4 months, when will you release a GLM 3 update fixing the issue?

RE: Loudness Preset Calibration issue
Answer
7/11/18 10:40 AM as a reply to pydrapeau.

I'm very sorry for the delay. The process of releasing new GLM have been taking longer than expected.

Our software team will send you e-mail within few days with more information!

Best Regards,
Jani Oksanen
Customer Support Team