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Product registration fail, please help

gore-fc, modified 1 Year ago.

Product registration fail, please help

Youngling Posts: 13 Join Date: 1/3/17 Recent Posts
I recently bought 2 x 8330s from one shop and 1 x 7380 from another. While I was inputting them into product registration on this site, the system somehow bundled them all together and I could not input the information for the 7380 correctly. There doesn't seem to be any way to change the already entered details. What can I do?
jani-oksanen, modified 1 Year ago.

RE: Product registration fail, please help

Jedi Master Posts: 323 Join Date: 3/30/17 Recent Posts

Hi Gore,

Please send e-mail to support@genelec.com with the serial numbers and information what you would like to change and we can modify it to your registration manually.


Best Regards,
Jani Oksanen
Customer Support Team